Open signal & NDT Mobile Client

I have asked Ben to help us with an experiment.  Namely, Ben states he has never had the "issue" when at his offoce.

I have asked him to use Open Signal to get a list of towers (or as much info as possible) at each location-in a table. The table, if I get it, will have a list of towers (or as much information about them as I get), on one side, where the "issue" occurs and, on the other column, a list of towers (or as much information about them as I get) where he hasn't experienced the "issue."  Open Signal would tell us the type of cpnnection (4G - LTE, eHRPD 3.75G, etc...) at a particular date/time. I am not sure the software gives us a unique identifier for each tower...  I'll need to do some reading...

I would then run NDT Mobile Client in each location to see if network "stuff" differs between the two locations or between the different type of connections.

Hopefully this data might help Verizon troubleshoot this issue for us...

Anyone else have the "issue" in some locations but not in others - with the same phone, of course...?

I'll keep you posted...